Syrians Voice Frustration Over Poor Internet Services in Damascus
Syrian students and businesses face severe disruptions as chronic internet failures plague Damascus. Residents report café pilgrimages for basic connectivity amid unmet government upgrade promises.
ERBIL (Kurdistan24) – Residents and students in Syria, particularly in the capital Damascus, have expressed mounting frustration over the poor and unreliable internet service, which they say has severely disrupted daily life and, in particular, the process of online learning.
Mohammed Ali, a university student, explained to Kurdistan24, that the lack of stable internet at home forces him to go to cafés to access his courses. “As students, we greatly depend on the internet,” he said. “Unfortunately, the connection is very weak. We are compelled to go to cafés because the internet there is faster.”
Another student, Youssef Safadi, pointed out to Kurdistan24, that nearly 60% to 70% of Syrian students rely on online learning, yet the poor internet quality has created a major obstacle. “As a student who cannot attend university every day, I need the internet to follow my lectures,” he said. “The weak connection has become a real problem for university students.”
The effects of the unreliable service are not limited to students. Business owners and shopkeepers have also voiced their discontent. Yasser Ali, who owns a mobile phone shop, noted, “The internet issue here is very serious. Even downloading a small application takes a long time. Often, the connection either cuts out completely or becomes extremely slow.”
Despite repeated promises by the Syrian government to improve the telecommunications sector and strengthen internet lines, residents say no tangible progress has been made so far. Citizens are calling on authorities to find a fundamental solution to the problem, stressing that it is negatively affecting nearly every aspect of their lives.
